Bunny Lodge

Contacts

Address:
554 Jones Road, Templeton, Rolleston, Canterbury 7675, New Zealand
Get directions

Website:
bunnylodge.co.nz

Phone number:
+64 3-347 8835

Categories:
Establishment   Veterinary care  

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Reviews about Bunny Lodge

• Mark Lincoln

  05 Mar 2019
  ★ ★ ★ ★ ★
  We have a large male German Shepherd, and sadly he has a bite history and does not mix well with other animals or people (long story). We were very responsible when selecting a kennel, carefully looking for a place that had the expertise when it comes to handling potentially dangerous dogs. We thought we'd found that with another kennel - being very open about our dog's history and temperament. We were assured that there would be no issues, with the owner being an ex-police dog handler, and on the first two occasions that was true, but on the third occasion the owner was away and his wife was left to receive our dog. She mishandled the dog and he gave her a warning snap. She then stated they couldn't take our dog as they have young teenage volunteers handling the dog (to our surprise!).
  
  So we gave up on kennels for three years, assuming no one was capable of looking after our dog except us. One day we heard about Bunny Lodge. We called them and gave them the full story, and we were told very confidently that they have never turned away a dog. Rather than a vague reassurance of who would be handling our dog (like the last place) these guys have a colour-coded system for classifying dogs, and then they provide the resources required to handle those dogs.
  
  On the first time we dropped him off, one of the senior team came to meet us and went for a short walk on their grounds to gauge our dog's temperament and how they would need to handle him. They were incredibly relaxed and confident, even offering advice on how we can handle him differently back at home. While we were away (worrying about how things were going), they even called us to reassure us that everything was going really well.
  
  On our second visit, sadly the first chap was no longer with the company, and we dealt with two other staff members. While they were much younger, both seemed very confident with our dog and had no trouble over the week of his stay. It still amazes us to see people - other than my wife and I - handling our dog and for our dog to treat them like one of the pack. It's hard to describe the relief that we've finally found a good kennel, and one that seems so much more professional than the previous that we'd visited. We can go on holiday again! Thanks Bunny Lodge.

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